Managed Services

Seamless optimal performance and minimal

downtime for your business operations

At Kerner Norland, our IT Managed Services aim to improve your technology infrastructure, increase efficiency and reduce costs.

Trusting your company’s IT operations with Kerner Norland ensures you have the most advanced approach to IT support, maintenance, monitoring, giving you peace of mind and allowing you to focus on your core business activities. You benefit from seamless optimal performance and minimal downtime for your business operations, ensuring your technology infrastructure is operating at peak performance.

We provide seamless optimal performance and minimal downtime for your business operations.

Let Kerner Norland assist with:

Application Hosted Services

Kerner Norland’s team are leaders in planning and designing infrastructure, as well as providing support and maintenance to run applications efficiently.

We have experience handling complex hosted services that demands cross-border and compliance requirements.

Cloud Services

Our team assists with implementation, configuration, monitoring and maintenance of cloud platforms to ensure they meet your organizational business objectives.

On-prem and cloud infrastructure

Our ‘On-prem’ Managed Services include server management, network management, and security management to ensure your IT environment is running smoothly and efficiently.

We will manage and maintain your cloud-based IT infrastructure, including implementation, support, monitoring and security.

Our Approach to Managed Services

01. Assessment

Our IT Managed Service Team conducts a comprehensive assessment of your organization’s technology infrastructure, processes and capabilities. This helps us to identify areas for improvement and the potential impact of IT Managed Services on the business.

02. Requirements Gathering

From our assessment, we gain an understanding of your operational requirements and objectives and set priorities to meet these objectives.

03. Proposal

Our team presents a detailed proposal, outlining our recommended services, cost and timeline for your review and approval.

04. Implementation

Once accepted, our team commences the implementation process. This involves the installation and configuration of hardware, software and any other specific technology systems.

05. Monitoring and Maintenance

We continuously monitor and maintain the technology infrastructure following completion and testing of the implementation. We undertake routine maintenance, performance monitoring, and security management, ensuring optimal performance and minimal downtime for your business operations.

06. Review and Improvement

Our team regularly reviews the technology infrastructure and provides recommendations for improvement. We implement new technologies and optimize existing systems to ensure continued organizational progress and success.

Latest Insights

Our latest articles and resources on organizational digital transformation and cloud migration trends.

Kekuli Ramanayake

Brand Advocate

Kekuli is an experienced Brand Advocate with over 5 years of expertise in driving brand awareness, loyalty, and engagement. She is skilled in developing comprehensive advocacy programs and executing impactful marketing campaigns. Kekuli has a proven track record in building strategic partnerships, crafting compelling brand narratives, and fostering authentic customer connections. She possesses a strong background in SaaS, PaaS, and IT managed services and is committed to advancing brand reputation and market presence. She is adaptable to dynamic environments and emerging trends. She is passionate about driving brand success and creating meaningful audience connections.

Kekuli Ramanayake

Brand Advocate

Kekuli is an experienced Brand Advocate with over 5 years of expertise in driving brand awareness, loyalty, and engagement. She is skilled in developing comprehensive advocacy programs and executing impactful marketing campaigns. Kekuli has a proven track record in building strategic partnerships, crafting compelling brand narratives, and fostering authentic customer connections. She possesses a strong background in SaaS, PaaS, and IT managed services and is committed to advancing brand reputation and market presence. She is adaptable to dynamic environments and emerging trends. She is passionate about driving brand success and creating meaningful audience connections.