Managed IT Services
Seamless optimal performance and minimal downtime for your business operations.
We provide seamless optimal performance and minimal downtime for your business operations.
At Kerner Norland, our IT Managed Services aim to improve your technology infrastructure, increase efficiency and reduce costs.
Trusting your company’s IT operations with Kerner Norland ensures you have the most advanced approach to IT support, maintenance, monitoring, giving you peace of mind and allowing you to focus on your core business activities. You benefit from seamless optimal performance and minimal downtime for your business operations, ensuring your technology infrastructure is operating at peak performance.
Application Hosted Services
Kerner Norland’s team are leaders in planning and designing infrastructure, as well as providing support and maintenance to run applications efficiently.
We have experience handling complex hosted services that demands cross-border and compliance requirements.
Cloud Services
Our team assists with implementation, configuration, monitoring and maintenance of cloud platforms to ensure they meet your organizational business objectives.
On-Premise and Cloud Infrastructure
Our ‘On-premise’ Managed Services include server management, network management, and security management to ensure your IT environment is running smoothly and efficiently.
We will manage and maintain your cloud-based IT infrastructure, including implementation, support, monitoring and security.
Our Approach to Managed Services
“Kerner Norland led a major IT upgrade that made our systems more secure, compliant, and ready to scale. Their solutions streamlined file sharing, fortified our systems against cyber threats, and improved disaster recovery. They remain a trusted partner for building strong IT infrastructure.”
Haroon Razik
General Manager – Operations, Accario Pty Ltd
“Kerner Norland’s microservices architecture boosts flexibility and scalability for healthcare solutions. Independent microservices mean cost savings, faster processing and happier customers. They’re the team for custom tech solutions.”
Thilini Ekanayake
Chief People Officer, HealthRecon Connect
Enterprise
All services in Gold along with the option to customize to meet all of your requirements.
No. of users
Up to 35
Up to 70
Up to 100
More than 100
Office 365 license management
User administration and support
Monitoring of infrastructure and services
Security monitoring and management
Web hosting and domain management
Managing infrastructure and services
-
Proactive performance optimization
-
Advanced security and compliance management
-
Reporting and analytics
-
Proactive monitoring and maintenance for potential issues
-
-
Compliance management, including assistance with data privacy regulations
-
-
Customized reporting and analytics
-
-
Regular strategic planning sessions to ensure optimal use of Office 365 and cloud features and resources
-
-
Bronze
- Up to 35 Users
- Guaranteed response time of 4 hours
- Office 365 license management
- User administration and support
- Monitoring of infrastructure and services
- Basic security monitoring and management Web hosting and domain management
- One website enhancement per month
Silver
- Up to 70 users
- Guaranteed response time of 4 hours
- All services in Bronze package
- Managing infrastructure and services
- Proactive performance optimization
- Advanced security and compliance management
- Reporting and analytics
- Maximum 3 website enhancements
Gold
- Up to 100 users
- Guaranteed response time of 4 hours
- All services in Silver package
- Proactive monitoring and maintenance for potential issues
- Compliance management, including assistance with data privacy regulations
- Customized reporting and analytics
- Regular strategic planning sessions to ensure optimal use of Office 365 and cloud features and resources
- Maximum 5 website enhancements
Enterprise
- More than 100 users
- All services in Gold package along with the option to customize to meet all of your requirements.
