contact us

Managed Services

Seamless optimal performance and minimal downtime for your business operations.

We provide seamless optimal performance and minimal downtime for your business operations.

At Kerner Norland, our IT Managed Services aim to improve your technology infrastructure, increase efficiency and reduce costs.

Trusting your company’s IT operations with Kerner Norland ensures you have the most advanced approach to IT support, maintenance, monitoring, giving you peace of mind and allowing you to focus on your core business activities. You benefit from seamless optimal performance and minimal downtime for your business operations, ensuring your technology infrastructure is operating at peak performance.

Application Hosted Services

Kerner Norland’s team are leaders in planning and designing infrastructure, as well as providing support and maintenance to run applications efficiently.

We have experience handling complex hosted services that demands cross-border and compliance requirements.

Cloud Services

Our team assists with implementation, configuration, monitoring and maintenance of cloud platforms to ensure they meet your organizational business objectives.

On-Premise and Cloud Infrastructure

Our ‘On-premise’ Managed Services include server management, network management, and security management to ensure your IT environment is running smoothly and efficiently.

We will manage and maintain your cloud-based IT infrastructure, including implementation, support, monitoring and security.

Our Approach to Managed Services

Assessment

Our IT Managed Service Team conducts a comprehensive assessment of your organization’s technology infrastructure, processes and capabilities. This helps us to identify areas for improvement and the potential impact of IT Managed Services on the business.

Requirements
Gathering

From our assessment, we gain an understanding of your operational requirements and objectives and set priorities to meet these objectives.

Proposal

Our team presents a detailed proposal, outlining our recommended services, cost and timeline for your review and approval.

Implementation

Once accepted, our team commences the implementation process. This involves the installation and configuration of hardware, software and any other specific technology systems.

Monitoring
and Maintenance

From our assessment, we gain an understanding of your operational requirements and objectives and set priorities to meet these objectives.

Review and Improvement

Our team regularly reviews the technology infrastructure and provides recommendations for improvement. We implement new technologies and optimize existing systems to ensure continued organizational progress and success.

Assessment

Our IT Managed Service Team conducts a comprehensive assessment of your organization’s technology infrastructure, processes and capabilities. This helps us to identify areas for improvement and the potential impact of IT Managed Services on the business.

Requirements
Gathering

From our assessment, we gain an understanding of your operational requirements and objectives and set priorities to meet these objectives.

Proposal

Our team presents a detailed proposal, outlining our recommended services, cost and timeline for your review and approval.

Implementation

Once accepted, our team commences the implementation process. This involves the installation and configuration of hardware, software and any other specific technology systems.

Monitoring
and Maintenance

From our assessment, we gain an understanding of your operational requirements and objectives and set priorities to meet these objectives.

Review and Improvement

Our team regularly reviews the technology infrastructure and provides recommendations for improvement. We implement new technologies and optimize existing systems to ensure continued organizational progress and success.

Assessment

Our IT Managed Service Team conducts a comprehensive assessment of your organization’s technology infrastructure, processes and capabilities. This helps us to identify areas for improvement and the potential impact of IT Managed Services on the business.

Requirements
Gathering

From our assessment, we gain an understanding of your operational requirements and objectives and set priorities to meet these objectives.

Proposal

Our team presents a detailed proposal, outlining our recommended services, cost and timeline for your review and approval.

Implementation

Once accepted, our team commences the implementation process. This involves the installation and configuration of hardware, software and any other specific technology systems.

Monitoring
and Maintenance

From our assessment, we gain an understanding of your operational requirements and objectives and set priorities to meet these objectives.

Review and Improvement

Our team regularly reviews the technology infrastructure and provides recommendations for improvement. We implement new technologies and optimize existing systems to ensure continued organizational progress and success.

“Kerner Norland’s outstanding IT revamp ensured security, compliance, and scalability. They streamlined file sharing, protected against cyber threats and strengthened disaster recovery. They’re the go-to partner for a superior IT infrastructure”

Shane Francis

Head of Operations, Accario

“Kerner Norland’s microservices architecture boosts flexibility and scalability for healthcare solutions. Independent microservices mean cost savings, faster processing and happier customers. They’re the team for custom tech solutions.”

Thilini Ekanayake

Chief People Officer, HealthRecon Connect

Bronze

USD

950

Per Month

Silver

USD

1450

Per Month

Gold

USD

2450

Per Month

Enterprise

All services in Gold along with the option to customize to meet all of your requirements.

No. of users

Up to 35

Up to 70

Up to 100

More than 100

Office 365 license management​

User administration and support​

Monitoring of infrastructure and services​

Security monitoring and management​

Web hosting and domain management ​

Managing infrastructure and services

-

Proactive performance optimization

-

Advanced security and compliance management

-

Reporting and analytics

-

Proactive monitoring and maintenance for potential issues

-

-

Compliance management, including assistance with data privacy regulations

-

-

Customized reporting and analytics

-

-

Regular strategic planning sessions to ensure optimal use of Office 365 and cloud features and resources

-

-

Bronze

Silver

Gold

Enterprise

Get in Touch

Get in Touch

6 Battery Rd, Singapore
049909, Singapore

WhatsApp

Our Latest Insights

Kekuli Ramanayake

Brand Advocate

Kekuli is an experienced Brand Advocate with over 5 years of expertise in driving brand awareness, loyalty, and engagement. She is skilled in developing comprehensive advocacy programs and executing impactful marketing campaigns. Kekuli has a proven track record in building strategic partnerships, crafting compelling brand narratives, and fostering authentic customer connections. She possesses a strong background in SaaS, PaaS, and IT managed services and is committed to advancing brand reputation and market presence. She is adaptable to dynamic environments and emerging trends. She is passionate about driving brand success and creating meaningful audience connections.

Kekuli Ramanayake

Brand Advocate

Kekuli is an experienced Brand Advocate with over 5 years of expertise in driving brand awareness, loyalty, and engagement. She is skilled in developing comprehensive advocacy programs and executing impactful marketing campaigns. Kekuli has a proven track record in building strategic partnerships, crafting compelling brand narratives, and fostering authentic customer connections. She possesses a strong background in SaaS, PaaS, and IT managed services and is committed to advancing brand reputation and market presence. She is adaptable to dynamic environments and emerging trends. She is passionate about driving brand success and creating meaningful audience connections.